Control of Documents and Records Course

Course Description

This course provides a comprehensive understanding of document and record control within management systems. It covers the essential requirements for creating, reviewing, approving, updating, and controlling documented information to ensure accuracy, consistency, and accessibility.

The training explains how to manage both documents (such as policies, procedures, and manuals) and records (such as forms, logs, and reports), including version control, distribution, retention, retrieval, and disposal. It also highlights best practices for maintaining confidentiality, integrity, and availability of information in both physical and digital formats. Practical examples are included to support implementation in line with standards such as ISO 9001, ISO 14001, ISO 45001, ISO/IEC 17025, and ISO 27001.

This course is offered as a free learning resource for educational purposes. A certificate of completion is not included by default. However, learners who wish to obtain a certificate may do so by paying the applicable certification fee. To request a certificate, please contact us at [email protected] with your course details.

Who Should Attend

• Quality managers and document controllers
• Management system coordinators
• Internal auditors and compliance professionals
• Administrative and records management staff
• IT and information security personnel
• Professionals involved in ISO system implementation

Benefits

• Understand requirements for document and record control
• Learn how to implement effective document control processes
• Ensure version control and proper approval mechanisms
• Improve traceability, accessibility, and data integrity
• Maintain compliance with ISO standards and regulatory requirements
• Enhance efficiency in managing documented information